Job Overview
- Type: Part-Time
- Salary: $15-18/hr
- Location: In-Person
- Email: hailey@fireandoutdoor.com
- Phone Number: (260) 563-3417
Brief Description:
Schlemmer’s Fire & Outdoor is an alternative heating solutions company specializing in wood stoves/fireplaces/inserts, gas stoves/fireplaces/inserts, and pellet stoves/inserts. We’re looking for a strong, independent administrator to support office operations during our busy heating season.
This is a fast-paced, high-volume role; priorities shift quickly, the phones ring while you’re helping customers in-store, and you may be asked to drop one task to handle a more urgent one. The right candidate stays calm and organized amid controlled chaos and is comfortable working independently, while learning a new trade.
This is a 16–20 week seasonal opportunity. Schedule must be available 2–3 full days a week (9:00 AM – 5:00 PM) plus some Saturdays (8:45 AM – 1:15 PM).
Responsibilities:
-Answer phones, route calls appropriately, and schedule client appointments
-Check out customers at the front counter using our retail POS (Square)
-Guide customers toward the right product for their needs; you’ll need to build working knowledge of wood, gas, and pellet stove/insert brands
-Take customer payments and apply checks/payments to open invoices and accounts
-Open, sort, and process incoming mail and bills daily
-Code incoming bills with the correct accounting codes for A/P
-Keep billing and payment records current and accurate
-Manage and maintain our CRM/scheduling software (Jobber) – keeping customer records, job details, and appointments up to date
-Provide direct support to our office administrator, picking up day-to-day workload as needed
-Run to and from the warehouse to track down product as needed to support sales & fulfillment
-Keep the store clean and organized
-All other duties as required
Qualifications & Requirements:
-Working knowledge of office operational procedures
-Basic knowledge of Microsoft Word, Excel, and Google Docs
-Comfortable re-prioritizing on the fly in a busy, fast-changing environment
-Strong organization, time management, and communication skills
-Valid Driver’s License